REFUNDS (IF APPLICABLE)

We will gladly issue a refund for the value of the full priced merchandise returned within 14 days of purchase.
Products must be in the condition you received them in with the original box. If merchandise is not returned in its original box or in its original condition a return cannot be issued.

To return a defective or wrong item, please contact [email protected] with clear images of wrong or defective item and explanation. Images must include views of damage, overall product and the details of defect.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, please allow up to 30 days for the payment to clear.

If you have not received your refund after 30 days please contact TMR.

SHIPPING:

Shipping costs are non-refundable.

If you are shipping an item over £75, you should consider using a traceable shipping service or purchasing shipping insurance. We can’t guarantee that we will receive your returned item.

The TMR online store accepts any return of unworn, un-used or defective full-price merchandise for a full refund within 30 days of the purchase date. Original shipping charges are not refundable.

INTERNATIONAL SHIPPING & RETURNS

For all international and domestic orders: If a delivery cannot be made due to the contact not being present to accept or sign for the package, the account will be refunded for the original cost of the items purchased once the package is received back to TMR. The cost of shipping, duties and taxes will not be covered. 

To acquire the products once more, a new purchase order must be made.
The online orders should be returned / shipped to TMR address.

For further enquiries on your international order please feel free to contact our customer services at [email protected]